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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kayla Rakovan

March 1, 2023

5  out of  5 rating by Kayla Rakovan
"Mason was a huge help!"

Ryan Watterson

March 1, 2023

5  out of  5 rating by Ryan Watterson
"Mason was the best! Explained everything very well!"

Jessica Carmichael

March 1, 2023

5  out of  5 rating by Jessica Carmichael
"Mason did such a good job! Welcoming environment & super nice people!!"

Kerry Cook

February 15, 2023

5  out of  5 rating by Kerry Cook
"Eddie, Moriah, Matt and Mason are the best. Their office has a personal touch, whenever I call they know me by my name not a policy number. Always great quick service."

Brayden Pope

January 23, 2023

5  out of  5 rating by Brayden Pope
"Great people to work with. Very knowledgeable and set you up with coverage that fits your needs!"

Jeremy Overby

January 11, 2023

5  out of  5 rating by Jeremy Overby
"Excellent service. They took the time to review my policies and made sure I had the coverage I needed."

Trey Browne

October 30, 2022

5  out of  5 rating by Trey Browne
"Best insurance in Lubbock. Very helpful staff will answer any question and find exactly what you are looking for."

Stephen Hunt

October 28, 2022

5  out of  5 rating by Stephen Hunt
"This is the best auto insurance in Lubbock! We use it for my whole family! Highly recommend"

Jeff Elrey

October 27, 2022

5  out of  5 rating by Jeff Elrey
"Great service and family owned. I wouldn’t trust another agent with my needs. Thank you for making me feel safe and secure with my insurance plans."

Hugh Hays

September 20, 2022

5  out of  5 rating by Hugh Hays
"Updated my insurance policy with an AARP Driver Training program. Gives me a discount on my car insurance."

Sincere One

June 14, 2022

2  out of  5 rating by Sincere One
"Every time I made a payment two weeks later I would receive another bill even though insurance was paid every month I had to pay a different amount and it increase every month a car was added to my policy and the company was still billing me and the other individual took me months to get car off my policy but they could never explain why and who added the car hopefully my $99 will be refunded from last overpayment"

kingsley cook

May 31, 2022

5  out of  5 rating by kingsley cook
"This customer service was the best service I’ve ever received over the phone and were helpful and very friendly I would definitely recommend using state farm to all of my friends."

Sarah Spears

May 12, 2022

5  out of  5 rating by Sarah Spears
"Such good customer service and the man on the phone Mason was very helpful and patient!"

True Fullingim

May 10, 2022

5  out of  5 rating by True Fullingim


April 21, 2022

5  out of  5 rating by N R
"Matthew and Moriah were easy and fantastic to work with. Made the process simple and fast. 10/10 recommend"

Jonathon Williams

February 13, 2022

5  out of  5 rating by Jonathon Williams
"Ed & Moriah (Agency Owners) were fantastic people not just professionals! I was there to help with security, we started chatting as friendly West Tx people do and bam, they connected me with some insurance holes that I was in need of. Beyond that I've remained in contact as they're just good people, not just agents. Highly recommend. The power of insurance pros without being a corporate customer number."

Shane Langen

February 3, 2022

5  out of  5 rating by Shane Langen
"They have always been super helpful to meet our families needs."

patrick murphy

February 2, 2022

5  out of  5 rating by patrick murphy
"Best in town for auto, home, life, and health insurance hands down"

Addam Day

February 2, 2022

5  out of  5 rating by Addam Day
"Eddie is a true diamond in the rough and Moriah Pyle State Farm agency is the best in Texas for home,auto,health and life insurance highly recommend."

Kathy Segura

November 18, 2021

5  out of  5 rating by Kathy Segura
"Bethany Pyle she was so sweet she made me feel very welcomed there."

Kathleen Dudynski

September 21, 2021

5  out of  5 rating by Kathleen Dudynski
"Ms. Pyle was very helpful and took good care of me and my family. She is knowledgeable and very efficient when it came to answering all of our questions. We were grateful for all her help."

Erich Hardt

August 5, 2021

5  out of  5 rating by Erich Hardt
"Best agency in town. Eddie and Moriah are great at what they do and you aren’t just a number, like I’ve experienced with other agencies. I know that they’ll always take care of any claims or concerns that I have and I’m very great-full for that. I highly recommend the Pyle’s for any of your insurance needs."

Tori Pyle

August 4, 2021

5  out of  5 rating by Tori Pyle
"Best insurance agent in town! I have my home insurance, auto insurance and life insurance with them and they are absolute super stars!"

Michelle Carter

June 19, 2021

5  out of  5 rating by Michelle Carter
"Great Agency! You can tell they genuinely care about their customers. Anytime I’ve ever had a question they are always there to help :)"

JERRI Johnson

June 19, 2021

5  out of  5 rating by JERRI Johnson
"After 7 years with another agency, I changed all my accounts to the Moriah Pyle State Farm Agency. Moriah Pyle State Farm Agency reviewed my policies and determined I was under-insured. With their expert advice I am now saving money each month with much better coverage. I wholeheartedly recommend giving this Agency a call to discuss your options."